This privacy policy explains how The Black Horse, Baston collects, uses, and protects your personal information when you visit our website or use our services.

1. Who We Are

We are The Black Horse, Baston, a pub, restaurant, accommodation, and events venue located in Baston, Lincolnshire, United Kingdom. This policy applies to all interactions via our website, including enquiries, bookings, and email communication.

2. Information We Collect

We may collect the following types of information:
• Personal details such as your name, email address, and phone number provided through contact or booking forms.
• Booking information such as dates of stay, room type, and dietary requirements.
• Payment details processed through third‑party platforms.
• Technical data such as your IP address, browser type, and cookie preferences.

3. How We Use Your Information

We use the information we collect to:
• Manage bookings and respond to enquiries.
• Communicate with you about your reservation or event.
• Improve our website and customer service.
• Send marketing messages if you have opted in.
• Comply with legal and accounting requirements.

4. Legal Basis for Processing

We process personal data under the following UK GDPR legal bases:
• Consent, when you opt in to marketing or newsletters.
• Contractual necessity, when processing data for a booking or enquiry.
• Legitimate interest, for improving services or maintaining communication.

5. Sharing Your Information

We do not sell your personal data. We may share information with trusted third parties such as booking platforms, payment processors, and service providers only when necessary to deliver our services or meet legal obligations.

6. Cookies and Analytics

Our website may use cookies to improve functionality and measure performance. You can disable cookies in your browser settings. We may use analytics tools such as Google Analytics to collect anonymous usage data.

7. Your Rights

Under UK data protection law, you have the right to:
• Request a copy of your personal data.
• Ask us to correct or delete your information.
• Withdraw consent to marketing at any time.
• Complain to the Information Commissioner’s Office (ICO) if you believe your data has been misused.

8. Data Storage and Security

We store your data securely using encrypted systems and limit access to authorised staff only.

9. Data Retention

We retain personal information only for as long as necessary to fulfil our services or meet legal obligations. For example, booking data may be retained for financial recordkeeping.

10. Changes to This Policy

We may update this policy periodically. The latest version will always be available on our website.